Compensation: TBD, based on education, experience, role fit, startup needs, and interview process.
Job summary
As a Healthcare Quality & Compliance Manager, you will support one or more startups connected to Metasoft Capital by helping founders turn early ambition into practical execution. This role is built for remote startup environments where priorities can change quickly, information may be incomplete, and useful work depends on clear writing, steady ownership, and good judgment.
The role focuses on the core responsibilities described for this role. You may work with founders, product teams, technical teams, operations, customers, partners, or investors depending on the startup assignment. The goal is to help the company build healthcare software, clinical data systems, digital health platforms, telehealth programs, medical device software, and patient-centered products responsibly, while building habits that make the team more reliable as it grows.
Core responsibilities
- Own day-to-day work connected to this function, including work that maintains quality systems, compliance programs, documentation, audits, and process controls, keeping priorities clear and progress visible.
- Work closely with founders, product, engineering, operations, customer-facing teams, partners, or advisors depending on the startup's needs.
- Create clear notes, requirements, decisions, checklists, documentation, or reports so work does not depend on memory or guesswork.
- Identify risks, dependencies, tradeoffs, and practical next steps before small problems become expensive startup mistakes.
- Help the startup move from ideas and experiments toward usable systems, measurable traction, and durable operating habits.
- Understand the clinical, patient, caregiver, provider, payer, workflow, data, or regulatory context before recommending technology changes.
- Work with product, engineering, clinical, compliance, security, operations, and customer teams to improve healthcare experiences safely.
- Document workflows, requirements, privacy considerations, data exchanges, testing plans, user needs, and regulatory assumptions clearly.
- Keep patient safety, accessibility, confidentiality, interoperability, and real-world adoption in mind when building or operating health technology.
- Lead planning conversations, translate strategy into practical work, and help less-experienced teammates understand what good execution looks like.
- Create simple operating rhythms, dashboards, or decision documents so leadership can see progress without micromanaging the team.
Education and experience requirements
- Education or experience in healthcare, medicine, nursing, public health, informatics, data science, software, product, compliance, or equivalent digital health work is helpful.
- Some roles may require clinical credentials, healthcare regulatory knowledge, medical device experience, or domain-specific qualifications depending on the startup.
- Experience with EHRs, HL7/FHIR, HIPAA/PIPEDA or similar privacy expectations, clinical workflows, telehealth, health data, or digital therapeutics is valuable.
- Ability to communicate with both technical teams and healthcare stakeholders in a careful, respectful, and accurate way.
- Understanding that healthcare products must prioritize trust, safety, compliance, and accessibility, not only speed.
- Candidates should be ready to share examples of relevant work, projects, portfolios, case studies, writing samples, code samples, dashboards, campaigns, processes, or other evidence of ability when applicable.
Helpful skills and tools
- EHR systems, HL7/FHIR tools, healthcare APIs, secure cloud platforms, analytics tools, clinical workflow diagrams, compliance trackers, telehealth platforms, and QA systems.
- Relevant hands-on experience, training, or strong practical interest in healthtech & digital health work and startup environments.
- Ability to communicate clearly with technical, non-technical, clinical, creative, commercial, or executive teammates as needed.
- Strong ownership mindset, reliability in remote work, and comfort working with incomplete information.
- Good judgment around quality, speed, cost, security, privacy, compliance, ethics, and customer impact.
- Curiosity, humility, and willingness to keep learning as the startup changes direction, grows, or enters new markets.
- Clear written communication, organized files, practical documentation, and reliable follow-through are important because most teams operate remotely.
Remote startup working style
- Work asynchronously when possible, document decisions, and keep teammates updated on progress, blockers, risks, and next steps.
- Be comfortable with early-stage ambiguity, changing priorities, limited resources, and the need to learn quickly from customers and teammates.
- Use sound judgment to decide when to move fast, when to ask for help, when to slow down, and when to protect quality or trust.
- Respect confidentiality, founder context, customer information, and the trust required to support early-stage companies.
Success in this role looks like
- Successful work produces safer workflows, cleaner health data, better clinical adoption, improved patient and provider experience, stronger compliance readiness, and measurable healthcare outcomes.
- Healthcare users receive safer, clearer, and more practical digital experiences.
- Clinical and technical teams understand each other better.
- The startup reduces compliance, security, and workflow risk while improving adoption.
- The startup team can point to clearer execution, better documentation, stronger collaboration, and practical improvements connected to this role.
How to apply
- Email your resume/CV to Jobs@MetasoftCapital.com and include JID: 6677200 in the email subject line and at the beginning of your message.
- Use a subject line similar to: JID: 6677200 - Healthcare Quality & Compliance Manager - Resume/CV.
- Briefly explain why this role, a remote startup environment, and the relevant industry or function fit your experience, interests, and learning goals.
- If useful for the role, include links to your portfolio, GitHub, LinkedIn, website, writing samples, case studies, dashboards, design files, campaigns, or other work examples.